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Welcome to Woof N' Wag

How to Order

You can find products in our store by browsing through our department categories.

Once you have found a product you are interested in you can add this to your shopping cart or add to your wish list, there is also the option to 'buy it now' which will take you straight to the checkout page if that was the particular item you were after. Some items will require you to select a size or colour before you are able to add the item to your shopping cart, these can be easily chosen by making your selection From the drop down menus provided. Once you have made your selections click the shopping cart, this will add this item to your shopping cart. Please ensure when selecting size particularly for apparel that you measure your dog correctly and compare to size measurements provided. If you are still unsure please contact us woofnwagstore@gmail.com

You can view the total value of your shopping cart at any time by clicking the "my details" tab at the top of the screen and clicking on "my cart". From here you can edit your cart, you can update quantities or remove items, remember to hit the "update" button after you make any changes.

When you have finished shopping click on "checkout" to proceed to checkout page, this will allow you to enter your payment and delivery details. If this is your first time shopping with us you will be prompted to enter your details and create your account. However if you have previously shopped with us you can simply log into your account.

Terms and Conditions

These Terms and Conditions are for your use of woofnwag.com.au website

Damaged or Faulty Goods

Care is taken to inspect and pack your goods before they leave our wearhouse, all orders are signed off by one of our staff to ensure all your items are in perfect condition and have been packed safely.

If your package arrives and you think it has not been handled appropriately through the postal system, please ensure you inspect all items thoroughly. If there has been any damaged to your items please take a picture of the parcel how it arrived (including the box/or satchel) email it to us with all the details and we will take it up with Australia Post

If you have an issue with any product that breaks or you think may have a defect please contact us straight away.

For warranty claims please contact us to make appropriate arrangements with our suppliers.

Our Returns Policy

Our shopping area has been carefully designed to provide you with as much information as possible on all our products to help you make the right selection. Please use this information and select carefully. If you require more information before you place your order please contact us via email (woofnwagstore@gmail.com)

Returns will be considered on an individual basis, please contact us within 3 working days of receipt of order to discuss this further.

Pricing

All prices are inclusive of 10% GST and are in Australian Dollars.

International

Woof N' Wag does not currently ship orders to destinations outside of Australia.

Information provided by Woof N' Wag

Any information provided by woofnwag.com.au is not professional advice and is for the purpose of general knowledge only.

Copyright

This woofnwag.com.au website is copyright All rights reserved. Our Australian Business Number (ABN) is 74 962 928 854

We reserve the right to make changes to these terms and conditions From time to time. Such variations will become effective immediately upon publishing these new terms and conditions on woofnwag.com.au website.